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Updated: 6 hours 52 min ago

Keys to a Great Online Buying Experience for Users and Great Revenue for You

29 October, 2014 - 10:34

eCommerce solution frameworks like Volusion, Bigcommerce, Magento, Shopify and custom sites built with Bespoke are a good way to begin the process of planning for eCommerce. But, no matter which framework or solution you choose, you will need to carefully plan the online store or shopping cart, using comprehensive information about your customers and prospects and their needs and demands.

Categories: Content Management

BYOD vs. COPE: The Fight Over Freedom and Security

28 October, 2014 - 10:36

One of the biggest trends from just the past few years can easily be summed up through the letters BYOD. Bring Your Own Device policies have been all the rage among companies looking to increase employee productivity while also saving on costs, and it’s a trend that doesn’t appear to be slowing down. According to Gartner, about half of companies will have some sort of BYOD program in place by the year 2017. But all is not sunshine and rainbows for the relatively popular BYOD movement. The issue of security continues to grow as IT departments struggle to keep up with the demands of an ever-evolving landscape of mobile devices and security threats. With this prevalent concern, an alternative strategy has popped up called COPE. Comparing the two reveals both strengths and weaknesses for the competing mobile device methods.

Categories: Content Management

Magento: Everything you need to know about product attribute sets

24 October, 2014 - 14:58

The Magento platform which delivers ecommerce solutions is a great choice for many reasons. One of them is a great bunch of functions and settings one can adjust its online store to. If you are new to Magento, you might come up with a number of questions. One of the most frequent ones is how to use product attribute sets properly.

In this article we will provide a detailed definition of what attribute sets are and how to use them with the maximum efficiency.

Categories: Content Management

Cloud storage – Putting all your eggs in one basket

24 October, 2014 - 10:42

Cloud storage enables users to store data online. This makes data easily accessible for other users who have been given access to the files. Cloud storage reduces the need for expensive offline data storage devices and if done correctly, can save a lot of time as well as money.

But should you put all your eggs in one basket?

Categories: Content Management

90% of Holiday Shoppers Expect Consistent Brand Experiences According to SDL Survey

23 October, 2014 - 22:58

Ninety percent of consumers said they expect the customer experience to be consistent across channels and devices used to interact with brands this holiday shopping season, according to a new global study of more than 3,000 consumers by SDL. This is a growing expectation from shoppers, representing a 17 percent increase from what consumers reported last year.

Considering that half of holiday shoppers use their mobile devices to research possible gifts before purchasing them in-store and 6 in 10 holiday shoppers do at least some showrooming – going to stores to evaluate products but then purchasing online – brands should make it a priority that the customer experience is consistent across channels and devices, something many consumers have reported frustrations with.

Categories: Content Management

Learning Light names its top eight performing learning management systems

23 October, 2014 - 22:22

Learning Light, the UK-based independent e-learning industry market analyst, has produced its own thorough analysis of learning management systems (LMSs) identifying its top performers.

Learning Light Director, David Patterson, said: “We’re aware that other organizations – notably Craig Weiss’ E-Learning 24/7 - publish lists of the top LMSs but our detailed analysis relates specifically to these LMS’s appropriateness for use by corporate training organizations and training departments in the UK. We’ve carried out this research in the light of Business Innovation and Skills (BIS)’s statement that, from September 2014, Individual Learner Records for funded further education courses must show a minimum of ten per cent of individuals’ learning via materials delivered online.

“This is going to increase demand for LMSs in the UK – and, at present, there are some 600 LMSs from which to choose. We’ve based our analysis on the cost of ownership; features and functionalities; development pathway and future-proofing from a training industry perspective.” 

 

Categories: Content Management

What The Future Holds for Web Design and CMS

23 October, 2014 - 10:40

While SquareSpace and Wordpress battle for the top spot, a new AI website design company could change the way we look at CMS all together.

Categories: Content Management

Confirmit Honoured with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award

20 October, 2014 - 10:36

Confirmit, the leading global solutions provider for Customer ExperienceEmployee Engagement and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2014 TMC Labs Innovation Award winner presented by TMC’s CUSTOMER magazine.

Categories: Content Management

How Wearable Tech Can Turn the Internet of Things Into the Internet of You

17 October, 2014 - 15:03

You’ve probably heard of the Internet of Things (IoT) and how it’s set to completely transform the world. Some may view this as an exaggerated take, but there’s little question that companies across the globe are taking an intense interest in it. The central concept of the IoT features tiny sensors and other machines that are all connected to the internet, allowing them to communicate with people as well as each other. Some experts are predicting that by the year 2020, there could be as many as 20 to 30 million items that are part of the Internet of Things. While there is a lot of hype surrounding the IoT, what’s often lost in the discussion is how the individual will contribute to and be affected by it. In fact, as more focus is placed on people, it’s becoming clear that wearable technology will play a big role in driving the Internet of Things, turning the whole idea into the Internet of You.

Categories: Content Management

TERMINALFOUR Delivers Higher Education Digital Engagement Platform after $2M Investment

15 October, 2014 - 19:00

This is the culmination of 18 months R&D and evolves the product beyond its web content management roots to a full digital engagement platform for higher education.

* Solution available in two editions: TERMINALFOUR Site Manager 8 and TERMINALFOUR Engage.edu

* 150 new feature enhancements and extensive re-architecture

* 55,000+ development hours into the TERMINALFOUR Digital Engagement Platform; 40% increase in R&D team

Categories: Content Management

The Rise of Mobile CRM: Why So Many Companies Are Making the Switch

14 October, 2014 - 10:41

Businesses of all sizes have adopted mobile CRM for several important reasons, one of the most important being further promoting a mobile workforce. Many employees find themselves away from the office, which would normally lead to being disconnected from accessing important data, particularly for sales representatives.

Categories: Content Management

Moxie Infographic: Men holiday shop via mobile devices

13 October, 2014 - 17:51

Moxie Software recently unveiled a new mobile chat solution and their press relations folks have been in full gear briefing tech blogs on the benefits of the new software. That's alright because besides the marketing aspects they're also throwing some interesting information our way. A new study commissioned by the Moxie reveals 62% of survey participants expect live chat to be available on mobile devices, and 82% would use it. There are a lot of interesting stats in the study that impact the role live chat may have in the customer experience and surprisingly the numbers reveal chat may have more influence on sales than social media does.

We've received a copy of the study and once I've dissected the numbers better I'll post my thoughts and comments on this blog. Until then, here's one interesting part of the study, of those surveyed more men shop online than women. I'm not sure if this is true for my household, but where my wife is willing to shop online and offline I have to admit I prefer the online shopping experience over brick and mortar.

Categories: Content Management

Openwave Mobility Launches Industry’s First 4K Ultra-HD Video Optimization for Mobile Devices

13 October, 2014 - 14:26

Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, is the first company to provide comprehensive optimization for 4K Ultra-HD video on mobile networks. It offers carriers up to five times more data savings compared to previous technologies. Openwave Mobility’s DynaMO, is now capable of optimizing High Efficiency Video Coding (HEVC) to achieve optimum HD video playback on mobile devices. 

Categories: Content Management

How Big Data can Improve Marketing ROI

10 October, 2014 - 10:41

The implementation of big data has proven to increase a company’s ROI by as much as ten to 20 percent depending on the metrics used. Productivity can also increase by five percent and lead to six percent higher profits than other competitors. Enterprises not using big data in their operations are missing out on the benefits that come from increased data gathering and analytics.

Categories: Content Management

New enhancements to IBM i performance monitoring software reduce data center costs

8 October, 2014 - 18:06

SoftLanding® Systems, a division of UNICOM® Global, has released a new version of its IBM i performance monitoring solution that allows performance data to be removed from the IBM i server to release storage space and deliver cost savings. The new SUPERMON for iSeries software also saves time and processing costs by enabling reports to be run out of hours, without manual intervention.

Categories: Content Management

How Companies Can Get a Handle on BYOD Security

7 October, 2014 - 21:44

The way businesses operate has certainly changed with the rise of new technology flooding the workplace. Perhaps one of the most significant developments in the past few years has been the increased use of personal devices in the office. As smartphones and tablets have become more affordable and their capabilities have multiplied, more workers are bringing their own devices to help them with their jobs. According to one recent survey from Webroot, employees at more than 60% of companies use their own devices at work. This growing trend has lead to more and more businesses adopting bring your own device (BYOD) policies as a way to not only enjoy the added benefits but to maintain at least some control over behavior that has the potential to quickly spiral out of control. As beneficial as BYOD can be, the biggest concern companies have with the practice is the added security risks personal devices may bring.

Categories: Content Management

Jahia confirms its momentum and enters Gartner’s 2014 Horizontal Portal Magic Quadrant

7 October, 2014 - 01:05

Jahia is the only Java open source platform to enter the Magic Quadrant this year

Washington-DC - October 6th 2014 - Jahia, leading open source vendor today announced its first appearance in a Gartner’s MQ.

For Jahia, entering the Gartner’s 2014 Horizontal Portal MQ is a major milestone for its Digital Industrialization vision, embodied by Digital Factory 7 and Portal Factory, its new releases announced in February 2014.

Since then, Jahia has benefited from a strong momentum and experienced an unprecedented subscription renewal rate from existing customers -above 95%. Overall in YTD, the annual subscriptions rose by 35%.

Categories: Content Management

LANDESK Acquires Naurtech

6 October, 2014 - 10:01
LANDESK, a global leader in delivering user-oriented IT solutions that solve systems, asset, security, mobility and IT service management challenges, today announced it acquired Naurtech, a company that develops connectivity solutions to provide mobile access to enterprise data and applications using Windows CE platform devices. This acquisition brings LANDESK additional mobility solutions, enabling its business to expand, and provides a new support community to Naurtech customers.
Categories: Content Management

Maximizer CRM 2015 makes it quicker and easier to adopt CRM

3 October, 2014 - 13:23

Maximizer Software, a leading provider of Customer Relationship Management (CRM) solutions, has launched its latest version, Maximizer CRM 2015.

Categories: Content Management

Sendible announces launch of social media management marketing platform

2 October, 2014 - 21:06

Sendible, the social media management software provider, has announced the launch of Sendible 360, the all-in-one social media marketing platform. Sendible 360, the latest upgrade to the platform, enables organizations to engage with customers across multiple social media channels from a single dashboard.

Categories: Content Management

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